Shipping policy
SHIPPING POLICY
Thank you for shopping with us! Here's everything you need to know about shipping.
📦 PROCESSING TIME
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
🚚 SHIPPING RATES & DELIVERY TIMES
• Standard Shipping (5–7 business days) — $5.99
• Express Shipping (2–3 business days) — $12.99
• Free Standard Shipping on all orders over $50
🌍 INTERNATIONAL SHIPPING
We ship worldwide! International orders typically arrive within 10–21 business days depending on your location. International customers are responsible for any customs duties or import taxes.
📍 ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package at any time.
❌ LOST OR DAMAGED PACKAGES
If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date at wattersonn@gmail.com and we will make it right.
🔄 INCORRECT ADDRESS
Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
📬 CONTACT US
For any shipping questions, reach out to us at wattersonn@gmail.com and we'll get back to you within 24 hours.